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Privacy Policy

The Carpet Centre (“we”, “us”) respects your privacy. This page explains what information we collect through this website and how it is used.

Information we collect

When you use our enquiry form, we collect the name, phone number, email address (optional), address, postcode and message you choose to provide. This is emailed directly to us and used only to respond to your enquiry and arrange a consultation or estimate.

How we use your information

We use the details you provide solely to respond to enquiries about our services. We do not sell or share your information with third parties for marketing purposes. We keep enquiries only for as long as needed to deal with them and for our business records.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use this site, for example which pages are viewed and how people find us. This uses cookies and similar technologies that can involve the processing of personal data (such as your IP address).

We only set analytics cookies with your consent. When you first visit, a banner asks whether you are happy for us to use Google Analytics. This site uses Google Consent Mode v2: analytics storage is denied by default and only switched on if you choose “Accept”. If you choose “Reject” or don’t respond, no analytics cookies are set; Google may receive limited, cookieless pings that do not identify you. We don’t use advertising cookies, and advertising storage and personalisation are always denied.

You can change your mind at any time:

You can also control cookies through your browser settings. Blocking all cookies may affect how parts of this site work. This site also embeds a Google Map in the contact section, which may set its own cookies when loaded.

Your rights

Under UK data protection law you can ask to see, correct or delete the personal information we hold about you, and you can complain to the Information Commissioner’s Office (ico.org.uk).

Contact us

If you have any questions about this policy or want your information removed from our records, contact us at info@flooringtonbridge.co.uk or call 01732 359862.